Frequently Asked Questions

General Questions

When does registration close?
Registration for the virtual Annual Convention will close on December 20, 2024.

How long do I have to view the lectures?
The lectures will be available online until December 31, 2024. We cannot make exceptions due to end of the year CME reporting.

What is the cancelation policy?
A processing fee of $100 will be charged for cancellations received at any time before October 18, 2024. To obtain a refund, emailed cancellation request must be received by October 18, 2024, to claudette@acoi.org. No refunds will be made after that date, but registration fees (less $100 cancellation fee) may be applied to a future ACOI meeting registration. No refunds or credits will be given after October 18, 2024.

How do I access the virtual meeting?
To access the virtual platform, log in to the ACOI User Dashboard using your existing ACOI or ACOI Online Learning Center account. If this is your first time using our site or attending an ACOI meeting, an account will be created for you and log in instructions will be sent by email after your registration has been processed. Once logged in, scroll down to Community & Education, and click on Launch ACOI 2024.  

When will the sessions be available on-demand?
The sessions will be available on-demand 7-10 business days after they stream.

Help, the video isn't loading or I don't have sound!
Please make sure you have a stable high speed internet connection and that you are not trying to access the site through a VPN. You may also email acoi@commpartners.com for tech support.   

CME Questions

How many credits are available?
ACOI 2024 will offer approximately 48.25 AOA Category 1A Credits / 45.5 AMA-PRA Category 1 Credits™, as well as 36.50 MOC Points for those who are ABIM certified. 

In addition, attendees may choose to attend ACOOG general sessions when available. There is a maximum of 17 AOA Category 1A Credits / AMA-PRA Category 1 Credits™ available. Attendees should only claim credit that is commensurate with their participation in the activity.

How do I claim my CME?
Once you have totaled up the number of hours you attended, you can attest to your credits and download your certificate using our online form.  Please note that if you are board certified by the AOBIM, you need AOA Category 1A CME credits. If you are board certified by the ABIM, you need MOC points. To earn MOC points, you must fill out the evaluations.

Thank you, Excel CME for sponsoring the session "Overcoming Disparities in the Diagnosis and Management of Migraine." To claim CME for this session visit www.excelcme.com/mig

If you attend ACOOG general sessions and would like to claim credit, please use our online form.

IMPORTANT:  There is a firm deadline for claiming CME or MOC: ACOI Registrants will not be able to claim CME or MOC for the ACOI 2024 Annual Convention & Scientific Sessions after December 31, 2024. This deadline cannot be extended.

How do I evaluate the speakers?
The speaker evaluations are linked on the virtual platform and on the app. On the virtual platform, you can find them in the resources section underneath the session video. On the mobile app, you can find an evaluation button at the bottom of each session on the schedule.  

Does ACOI report my CME?
ACOI will report your CME to the AOA or ACCME. For state licensure, you must send the certificates to CE Broker or your state licensing board directly. AOA Category 1A Credits will be reported Friday, November 22, 2024 and Friday, January 3, 2025. AMA PRA Category 1 Credits™ are reported on January 10, 2024, and ABIM MOC Points reported on January 10, 2024.

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